Ordering & Delivery

Purchasing a print If   you   are   paying   by   credit   or   debit   card   simply   select   the required   size   and   click   on   the   ‘BUY   NOW’   link.      You   will be   transferred   to   PayPal’s   secure   site   where   you   will   be given   the   option   to   use   your   own   PayPal   account   if   you have   one.      If   not,   follow   the   on-screen   directions   for   credit card   payment.   You   can   also   pay   by   bank   transfer.   Please contact me for further details. PLEASE   NOTE   THAT   AS   PAYPAL   DOES   NOT   INCLUDE INTERNATIONAL     SHIPPING     OPTIONS     WITH     ITS BUTTONS   ONLY   UK   MAINLAND   ADDRESSES   CAN   BE SHIPPED   TO   USING   THIS   WEBSITE.      PLEASE   EMAIL FOR SHIPPING RATES TO YOUR COUNTRY.

Purchasing a painting Paintings   cannot   be   purchased   directly   from   the   website.     Please   contact   me   if   you   are   interested   in   a   particular piece.          Payment     can     be     made     via     bank     transfer (preferred),     card,     personal     cheque     or     interest-free instalment. Gallery   prices   do   not   include   postage/shipping.   This   is dependent   upon   the   size,   weight   and   destination   of   the painting   in   question.      All   paintings   are   dispatched   with full insurance and handled by a professional courier. If    you    are    interested    in    a    painting    that    is    in    my    ‘In Progress’   gallery   then   this   can   be   reserved   under   a   ‘first refusal’.   You   are   not   obliged   to   purchase   the   painting   but you   will   be   given   the   chance   to   buy   it   before   it   goes   into the ‘for sale’ gallery if you so wish.

Delivery I   try   to   dispatch   prints   as   quickly   as   possible,   generally   on the   same   day   or   the   next   day   after   ordering.   However, please   allow   up   to   7   days   for   delivery,   just   in   case   I   am away! I   print   to   order   but   on   occasion   if   I   run   out   of   print   stock or   ink   there   may   be   a   slight   delay.      If   this   is   the   case   I   will email you. All   prints   purchased   in   the   UK   are   dispatched   flat-packed by   Royal   Mail   recorded   first-class   post   or   Parcelforce   48. Special Delivery/Parcelforce 24 are available on request. Original   paintings   are   dispatched   using   either   Royal   Mail Next Day (smaller items) or Parcelforce AM as standard. Postal   charges   are   dependent   on   the   size   and   weight   of   the item    plus    insurance    costs    and    are    not    included    in    the gallery price.

Terms & Conditions On-Line Ordering Making   a   purchase   could   not   be   easier. After   browsing   the catalogue   select   the   item   you   wish   to   purchase   by   using the   ‘BUY   NOW’   link   and   you   will   be   taken   to   the   PayPal payment    and    login    page    where    you    will    be    given    the option   of   using   your   own   PayPal   account   if   you   have   one.     If   not   then   follow   the   on-screen   instructions   for   payment by    credit    or    debit    card.    Please    review    your    purchase, making    any    changes    where    appropriate.    once    you    are happy with your order proceed with your payment. Once    your    card    details    have    been    processed    you    will receive   an   automatic   receipt   from   PayPal   detailing   the amount   of   money   that   has   been   debited   from   your   account as   well   as   a   unique   ID   number   which   you   should   use   if any     problems     arise.          Purchases     will     be     shown     as PAYPAL*MILLERART on your credit card/bank statement. Telephone Ordering If   you   choose   to   place   your   order   via   telephone   this   will be   processed   through   our   sister   site   DavidMillerArt   using the   Worldpay   on-line   payment   system   WorldAccess   and NOT   PayPal.      Once   your   details   have   been   validated   and passed    by    WorldAccess    you    will    receive    an    automated receipt   detailing   the   value   of   your   payment   and   a   unique transaction   ID.   At   the   same   time   I   will   receive   notification that   your   submission   has   been   successful   and   I   will   then be   able   to   complete   your   order.   If   you   do   not   have   an email   address   a   printed   receipt   will   be   sent   with   your purchase.

All   orders   are   subject   to   the   following   terms   and conditions: Print Descriptions Whilst   every   care   has   been   taken   to   provide   an   accurate representation   of   the   prints   and   paintings   available   for purchase,   this   does   not   guarantee   a   perfect   reproduction   of the    original    as    scanning    techniques,    individual    screen sizes   and   settings   will   alter   individual   colour   reproduction. To   help   you   make   your   selection   approximate   sizes   of   all prints   and   paintings   have   been   included   in   the   catalogue. These   are   for   guidance   only   and   should   not   be   taken   as exact   measurements.      If   you   require   exact   measurements for framing purposes please email me, Copyright In   accordance   with   international   copyright   law,   copyright of   all   works   displayed   on   this   site   remain   the   property   of the   artist.   No   copying   of   the   work   in   any   form,   for   any purpose,   private   or   commercial,   is   allowed   without   prior agreement in writing from the artist. Pricing All   goods   offered   for   sale   through   this   website   are   priced in    Pounds    Sterling    (GBP)    and    are    not    subject    to    VAT. Prices   do   not   include   postage,   which   will   be   added   at   the checkout    stage.        Prices    are    subject    to    change    without notice   and   the   prices   displayed   on   this   website   supersede any others which may have been previously quoted. Delivery All   orders   are   accepted   subject   to   availability.   Whilst   every effort   is   made   to   ensure   the   prints   or   paintings   which   are no   longer   available   are   removed   from   the   site   as   soon   as possible   some   delays   sometimes   occur.      Should   this   happen you   will   receive   a   full   refund.   I   aim   to   dispatch   all   orders within    7    working    days    of    receipt    and    they    should    be received   by   you   within   14   working   days.      if   you   have   not received your goods within this time please contact me. Returns and Refunds In   accordance   with   EU   regulations   you   have   the   right   to cancel   your   order   within   seven   days   of   purchase,   or   seven days   after   receipt   of   goods   (whichever   is   the   longer).   If,   for whatever    reason,    you    are    unhappy    with    your    purchase when   you   receive   it,   or   if   it   is   damaged   in   transit,   you   will receive a full refund on return of the goods. What   to   do   if   your   purchase   has   been   damaged   in transit. If     possible     inspect     your     package     thoroughly     before accepting   or   signing   for   it.   You   must   make   a   note   of   any damage   on   the   delivery   record.   if   you   do   not   the   courier may   not   consider   a   claim   for   damage.   However,   in   order for   them   to   do   so   the   contents   and   original   packaging   must be   retained   for   their   inspection.   If   it   appears   that   your purchase has been damaged in transit: Record any obvious damage with the courier Contact me as soon as possible. Photograph any damage as evidence Privacy Policy ‘Lisa   Miller   respects   your   privacy   and   will   not   trade   or rent    your    name,    email    address,    address    or    telephone number   to   any   third   part   other   than   where   necessary   to fulfil    orders.    Any    information    you    provide    is    strictly confidential. Your    information    is    only    retained    by    me    if    you    have specifically    asked    to    be    added    to    my    mailing    list    or requested   further   details   on   a   product.      As   a   result   I   will not   email   you   unless   you   have   given   your   consent.      You can   request   to   be   removed   from   my   mailing   list   at   any time. Cookies   are   used   on   this   site   via   PayPal   but   only   to   keep track of the contents of your shopping basket. I   have   no   access   to   your   credit/debit   card   details.   These are    collected    separately    by    PayPal    UNLESS    you    have elected    to    complete    your    purchase    by    telephone.    These details   are   transferred   to   one   of   Worldpay’s   secure   sites directly   and   any   paperwork   is   destroyed/shredded   once   the transaction   has   been   completed.      If   you   have   any   questions regarding privacy you can email me or telephone directly. Law and Jurisdiction The   laws   of   England   and   Wales   apply   to   any   transaction on   this   site   and   the   Courts   of   England   are   the   Courts   of Jurisdiction.